Privacy Policy

1. Information We Collect

When you request a quote, contact our sourcing desk, or otherwise interact with this website, we may collect the following information:

• Company name, country of operation, and contact person details
• Email address, phone number, and WhatsApp number
• Product, grade, quantity, packaging and destination port details submitted through our quote request form
• Any additional information you choose to share in message or enquiry fields
• Basic technical data such as browser type and pages visited, collected automatically to help us improve the site

2. How We Use Information

Information submitted through this website is used to:

• Respond to quote requests and general enquiries
• Coordinate sourcing, documentation and logistics for prospective and confirmed orders
• Communicate with manufacturers and buyers regarding partnership opportunities
• Maintain records required for trade compliance and export documentation
• Improve the functionality and content of our website

3. Sharing & Disclosure

We do not sell or rent personal or company information. Information may be shared only where necessary to fulfil a sourcing or export request, including with:

• Verified manufacturing partners relevant to a specific enquiry
• Freight forwarders, customs agents and logistics providers involved in a shipment
• Regulatory or customs authorities where required by law
• Professional advisors such as auditors or legal counsel, where necessary

4. Cookies & Tracking

This website may use essential cookies to support core functionality, and limited analytics cookies to understand how visitors use the site. You can control or disable cookies through your browser settings; doing so may affect certain site features.

5. Data Retention

We retain enquiry and transaction-related information for as long as necessary to fulfil the purpose it was collected for, including any period required to meet trade, tax, or export documentation obligations under applicable law.

6. Security

We apply reasonable administrative and technical safeguards to protect information submitted through this website. No method of transmission or storage is completely secure, and we encourage you to share only the information necessary for your enquiry.

7. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, please contact us using the details below.

8. Contact Us

For any questions about this Privacy Policy or how your information is handled, reach out to our sourcing desk:

• Email: info@bengalexim.com
• Phone: +91 7439924504
• Phone: +91 7044610266
• Office: 7 Camac Street, Chowringhee, Kolkata 700016, West Bengal, India